Teams And Webex



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Webex Teams enables continuous teamwork with video meetings, group messaging, file sharing, and white boarding. Always available. Cisco secure. With the Webex Teams connector, you can send and receive messages, manage files, and manage spaces and teams.

The Cisco Webex Meetings integration makes it easy to add a link for your Webex meeting or Personal Room meeting to your message in your team channel in Microsoft Teams. With the Webex tab, you can schedule a Webex meeting and invite channel members so that it appears in their upcoming meetings lists and in their Microsoft Office 365 calendars.

  1. Microsoft Teams vs Zoom vs Webex vs Slack vs pretty much any other app out there. Hot topic throughout 2020, right? These team collaboration tools have become the hub of.
  2. Transform how you work with Webex. Improve your workstreams and stay connected with a full suite of team collaboration features for calling, messaging, meetings, and integration.

This connector is available in the following products and regions:

ServiceClassRegions
Logic AppsStandardAll Logic Apps regions except the following:
- Azure Government regions
- Azure China regions
Power AutomateStandardAll Power Automate regions except the following:
- US Government (GCC)
- US Government (GCC High)
- China Cloud operated by 21Vianet
Power AppsStandardAll Power Apps regions except the following:
- US Government (GCC)
- US Government (GCC High)
- China Cloud operated by 21Vianet
Connector Metadata
PublisherCisco

Throttling Limits

NameCallsRenewal Period
API calls per connection10060 seconds

Actions

Add Member to Space

Add a member to an existing space

Add Member to Team

Add a member to a team

Create Space

Create space or team space

Get Message Details

Shows details for a message, by message ID.

Get Messages

Get a list of recent messages for a space

Get My Own Details

Lookup your own details

Get People

Lookup details and presence information for people in your organization

Get Space Details

Return details of a given space

Get Spaces List

This action retrieves a list of spaces

Send a Message

Send a message to webex teams

Add Member to Space

Add a member to an existing space

Parameters

NameKeyRequiredTypeDescription
isModerator True boolean

Is moderator?

Email
personEmail string

Email address

personId string

Person ID of the new member

Space
roomId True string

Select a space

Returns

NamePathTypeDescription
created date-time

created

id
id string

id

isModerator boolean

isModerator

isMonitor
isMonitor boolean

isMonitor

personDisplayName string

personDisplayName

personEmail
personEmail string

personEmail

personId string

personId

personOrgId
personOrgId string

personOrgId

roomId string

roomId

Add Member to Team

Add a member to a team

Parameters

NameKeyRequiredTypeDescription
isModerator True boolean

Is Moderator?

Email
personEmail string

Email address

personId string

Person ID of the new member

Team
teamId True string

Select a team

Returns

NamePathTypeDescription
created date-time

created

id
id string

id

isModerator boolean

isModerator

personDisplayName
personDisplayName string

personDisplayName

personEmail string

personEmail

personId
personId string

personId

personOrgId string

personOrgId

teamId
teamId string

teamId

Create Space

Create space or team space

Parameters

NameKeyRequiredTypeDescription
teamId string

Optionally select a team

Title
title True string

Space Title

Returns

NamePathTypeDescription
created date-time

created

creatorId
creatorId string

creatorId

id string

id

isLocked
isLocked boolean

isLocked

lastActivity date-time

lastActivity

title
title string

title

type string

type

Connect Teams And Webex

Get Message Details

Shows details for a message, by message ID.

Parameters

NameKeyRequiredTypeDescription
messageId True string

The message ID

Returns

NamePathTypeDescription
created
created string

created

files array of string

files

id
id string

id

markdown string

markdown

mentionedGroups
mentionedGroups array of string

mentionedGroups

mentionedPeople array of string

mentionedPeople

personEmail
personEmail string

personEmail

personId string

personId

roomId
roomId string

roomId

roomType string

roomType

text
text string

text

toPersonEmail string

toPersonEmail

toPersonId
toPersonId string

toPersonId

Get Messages

Get a list of recent messages for a space

Parameters

NameKeyRequiredTypeDescription
roomId True string

List messages in a space for a given space ID

Mentioned People
mentionedPeople string

List messages where the caller is mentioned by specifying 'me' or the caller personId.

beforeMessage string

List messages sent before a message, by ID.

Before
before string

List messages sent before a date and time, in ISO8601 format.

max integer

Limit the maximum number of messages in the response.

Returns

NamePathTypeDescription
items
items array of object

items

items.created date-time

created

id
items.id string

id

items.personEmail string

personEmail

personId
items.personId string

personId

items.roomId string

roomId

roomType
items.roomType string

roomType

items.text string

text

Get My Own Details

Lookup your own details

Returns

NamePathTypeDescription
avatar string

avatar

created
created string

created

displayName string

displayName

emails
emails array of string

emails

firstName string

firstName

id
id string

id

lastActivity string

lastActivity

lastName
lastName string

lastName

nickName string

nickName

orgId
orgId string

orgId

phoneNumbers array of object

phoneNumbers

type
phoneNumbers.type string

type

phoneNumbers.value string

value

status
status string

status

type string

type

Get People

Lookup details and presence information for people in your organization

Parameters

NameKeyRequiredTypeDescription
id string

List people by ID. Accepts up to 85 person IDs separated by commas.

Email
email string

List people with this email address

Returns

NamePathTypeDescription
items array of object

items

avatar
items.avatar string

avatar

items.created string

created

displayName
items.displayName string

displayName

items.emails array of string

emails

firstName
items.firstName string

firstName

items.id string

id

lastActivity
items.lastActivity string

lastActivity

items.lastName string

lastName

nickName
items.nickName string

nickName

items.orgId string

orgId

phoneNumbers
items.phoneNumbers array of object

phoneNumbers

items.phoneNumbers.type string

type

value
items.phoneNumbers.value string

value

items.status string

status

type
items.type string

type

notFoundIds array of string

notFoundIds

Get Space Details

Return details of a given space

Parameters

NameKeyRequiredTypeDescription
roomId True string

Select a space

Returns

NamePathTypeDescription
created
created date-time

created

creatorId string

creatorId

id
id string

id

isLocked boolean

isLocked

lastActivity
lastActivity date-time

lastActivity

title string

title

type
type string

type

Get Spaces List

This action retrieves a list of spaces

Parameters

NameKeyRequiredTypeDescription
max integer

Maximum number of spaces to return

Type of space
type string

(group) only include group spaces, (direct) only include 1 to 1 spaces, returns all if not specified

sortBy string

(id) the space id, (lastactivity) the last activity timestamp, (created) space creation date

Returns

NamePathTypeDescription
items
items array of object

items

items.created date-time

created

creatorId
items.creatorId string

creatorId

items.id string

id

isLocked
items.isLocked boolean

isLocked

items.lastActivity date-time

lastActivity

title
items.title string

title

items.type string

type

Send a Message

Send a message to webex teams

Parameters

NameKeyRequiredTypeDescription
files string

Attach files to this message

Text
markdown string

Message, in markdown format

roomId string

Select a recipient space

text
text string

Message Text, in plain text, used for clients that do not support markdown

toPersonEmail string

The email address of the recipient when sending a private 1:1 message

Person ID
toPersonId string

The ID of the recipient when sending a 1:1 message

Returns

NamePathTypeDescription
created date-time

created

id
id string

id

personEmail string

personEmail

personId
personId string

personId

roomId string

roomId

roomType
roomType string

roomType

text string

text

toPersonEmail
toPersonEmail string

toPersonEmail

Triggers

When a membership is created

Someone joined a room that you're in or you've been added to a new room

When a membership is deleted

Someone left or was kicked out of a room that you're in, or you left or were removed from a room; only triggers for group rooms, not 1-to-1 rooms

When a membership is updated

Someone's membership was updated in a room that you're in; primarily used to detect moderator changes

When a message is created

New message posted into a room that you're in

When a message is deleted

A message was deleted from a room that you're in

When a space is created

A new space was created by you or one of your integrations

When a space is updated

A space that you're in was updated; primarily used to detect when a space becomes Locked or Unlocked

When a membership is created

Someone joined a room that you're in or you've been added to a new room

Returns

NamePathTypeDescription
data.created string

created

data.id string

id

data.isModerator boolean

isModerator

isMonitor
data.isMonitor boolean

isMonitor

data.personDisplayName string

personDisplayName

personEmail
data.personEmail string

personEmail

data.personId string

personId

personOrgId
data.personOrgId string

personOrgId

data.roomId string

spaceId

When a membership is deleted

Someone left or was kicked out of a room that you're in, or you left or were removed from a room; only triggers for group rooms, not 1-to-1 rooms

Returns

NamePathTypeDescription
data.created string

created

id
data.id string

id

data.isModerator boolean

isModerator

isMonitor
data.isMonitor boolean

isMonitor

data.personDisplayName string

personDisplayName

personEmail
data.personEmail string

personEmail

data.personId string

personId

personOrgId
data.personOrgId string

personOrgId

data.roomId string

spaceId

When a membership is updated

Someone's membership was updated in a room that you're in; primarily used to detect moderator changes

Returns

NamePathTypeDescription
data.created string

created

id
data.id string

id

data.isModerator boolean

isModerator

isMonitor
data.isMonitor boolean

isMonitor

data.personDisplayName string

personDisplayName

personEmail
data.personEmail string

personEmail

data.personId string

personId

personOrgId
data.personOrgId string

personOrgId

data.roomId string

spaceId

When a message is created

New message posted into a room that you're in

Returns

NamePathTypeDescription
data.created string

created

id
data.id string

id

data.personEmail string

personEmail

personId
data.personId string

personId

data.roomId string

spaceId

When a message is deleted

A message was deleted from a room that you're in

Returns

NamePathTypeDescription
data.created string

created

id
data.id string

id

data.personEmail string

personEmail

personId
data.personId string

personId

data.roomId string

spaceId

When a space is created

A new space was created by you or one of your integrations

Returns

NamePathTypeDescription
data.created string

created

creatorId
data.creatorId string

creatorId

data.id string

id

isLocked
data.isLocked boolean

isLocked

data.lastActivity string

lastActivity

teamId
data.teamId string

teamId

data.title string

title

type
data.type string

type

When a space is updated

A space that you're in was updated; primarily used to detect when a space becomes Locked or Unlocked

Returns

NamePathTypeDescription
data.created string

created

creatorId
data.creatorId string

creatorId

data.id string

id

isLocked
data.isLocked boolean

isLocked

data.lastActivity string

lastActivity

teamId
data.teamId string

teamId

data.title string

title

type
data.type string

type

Collaboration, efficiency, and transparency are essential to the modern workplace experience. And since working from home has become the new normal in today’s business landscape, technology is bridging the gap to ensure employees stay more connected and engaged than ever.

Thankfully, there are plenty of collaboration platforms to choose from, whether you’re focused on communication or project management. However, the ones that have stood the test of time come from two of the world’s top tech heavyweights—Cisco and Microsoft.

From large feature sets to tiered pricing plans, each tool has something to bring to the table. In this article, we will explore how both platforms compare based on key features, what the future of these tools holds in store, and how to select the right one for your business.

Get ready for the ultimate showdown of Microsoft Teams vs. Cisco Webex.

Microsoft Teams vs. Cisco Webex Teams Features and Capabilities

When searching for a new digital workspace solution, you want it to be robust and feature-rich. The more benefits you can derive from a single application, the better. Let’s take a look at some of the basic features that Cisco Webex and Microsoft Teams offer.

Microsoft Teams

Group Conversation: In Microsoft Teams, users can organize chats according to groups of people or topics. These conversations live in the application and are not automatically deleted once you log out. You can access your history from the previous day, week, or month, plus images, files, links, emojis, and GIFs will be retained as well.

Meetings: The consensus regarding Microsoft’s meetings is that they’re simple and intuitive. You can either instantly launch meetings or schedule them out for a later time. Microsoft Teams also lets you customize your backgroundand add live captions during meetings.

File-Sharing: Microsoft Teams allows you to share, save, and organize files your way. Users can even work collaboratively on Word documents or PowerPoint presentations right from inside the application. What’s more, you can share files in several locations like Chat, Teams, and Meetings.

Integrations: By supporting more than 250 third-party integrations like ServiceNow, Trello, Polly, and Jira, Microsoft Teams can help boost your staff’s productivity and simplify workflows.

Video Conferencing: Microsoft offers video conferencing for both mobile and desktop users, supporting up to 250 participants. However, integrating Microsoft Teams with non-Teams room systems does require installing additional software from partners such as BlueJeans, Pexip, or Poly.

Audio Conferencing: With Microsoft Teams’ audio conferencing services, attendees can join meetings using their smartphones instead of the Teams app on desktop or mobile. These meetings also include a dial-in number, making it easier for mobile users and those with spotty internet connections.

Cisco Webex

Group Conversation: Similar to Microsoft Teams, you can have ongoing conversations categorized under various topics or agendas in Cisco Webex. These conversations are saved in the application and can be referred to later.

Meetings: With Webex Meetings, you can either communicate one-on-one or in groups, with users inside or outside your company network. Though, the relationship between WebEx Teams and WebEx Meetings isn’t 100% consistent. After all, using two different tools for meetings and team collaboration can disrupt overall meeting cohesion. But, what sets Webex Meetings apart is the ability to host online events like webinars.

File-Sharing: WebEx allows you to share files with others, all while ensuring your information is secure and encrypted. You can even share documents in a chat with your team, and refer back to them whenever you want.

Integrations: Like Microsoft Teams, Cisco Webex allows seamless collaboration byintegrating with popular productivity, project management, and social applications—over 2,000+ to be exact.

Video Conferencing: Cisco is a market leader in online meetings and video conferencing solutions. Currently, Webex Meetings supports up to 200 video users and offers a host of AI capabilities spanning real-time transcriptions, automated closed captioning, voice commands, note-taking, and recorded transcripts.

Audio Conferencing: Cisco is known for its in-depth audio conferencing features. Using Webex’s cloud-based PSTN audio option, audio can operate on a wide range of devices, such as smartphones and IP phones.

Security and Compliance

Microsoft Teams

Since Microsoft has already been developing large-scale solutions for decades, it’s no wonder that security has become second nature. Overall, you can expect the same level of protection that you receive with the rest of the Office365 platform. According to Microsoft, Teams “meets ISO 27001 and 28018 Standards, is both SAAE 16 SOC 1 and 2 Compliant, HIPPA Compliant, and meets EU Model Clauses compliance regulations.”

In addition to the standard two-factor authentication and encryption tools, Microsoft also offers what is called eDiscovery. It is defined as “the electronic aspect of identifying, collecting, and producing electronically stored information in response to a request for production in a lawsuit or investigation.”

Protection Tools:

  • eDiscovery
  • Compliance content search
  • Review
  • Export
  • Hold

Cisco Webex

Cisco boasts general features like TFA and SSO. Plus, it includes eDiscovery and other security features that promise to deliver a secure web conferencing experience like flexible password management capabilities, advanced encryption options, individual and unique device PINs set by users, and adjustable retention of content. Unlike Microsoft Teams, Cisco Webex aimsto put the users in the driver’s seat, giving them ultimate control over what content is stored, how it is stored, and when.

In addition to physical security, role-based access has proven to be effective in reducing cyber threats. With Cisco giving hosts and administrators more permissions, they can choose to grant or revoke access to content and control what specific users do.

Protection Tools:

  • eDiscovery
  • Encryption technologies
  • Firewall compatibility
  • Transport layer security
  • Single sign-on

Pricing Structure

Microsoft Teams And Webex Interop

The adage goes that “nothing in life is free.” This doesn’t ring true here. Like many other team collaboration solutions on the market, Microsoft and Cisco offer varying pricing plans for their respective platforms, as well as a free option.

Microsoft Teams

Because Microsoft Teams is part of the Office365 Business platform, there’s no need to worry about accessibility.

For no cost at all, you can invite up to 300 users. Members of your team can be grouped into channels that include audio and video calling, as well as 10 GB of cloud storage.

If you’re looking for a plan that offers more storage, improved security, and integrations with other Microsoft Office applications, expect to pay $5 per user per month.

Beyond that, access to desktop versions of Outlook and Word, along with higher data caps, will cost $12.50 per user per month.

For $20 per user per month, you can install Office mobile apps on up to five Macs or PCs, five tablets, and five mobile phones per user.

These prices can go up if you opt for a monthly subscription instead of renewing annually.

Pricing Plans:

  • Microsoft Teams Plan: Free (no-commitment)
  • Office365 Business Essentials Plan: $5.00/user/month (annually)
  • Office365 Business Premium Plan: $12.50/user/month (annually)
  • Office365 E3 Plan: $20.00/user/month (annually)

Cisco Webex

When compared side-by-side to Microsoft Teams, Cisco’s pricing set-up is a bit easier to break down.

The Starter is the baseline plan for smaller teams and individual users, offering up to nine host licenses and1 GB of file sharing storage for $13.50 per host per month.

Next is the Plus Plan, which is ideal for mid-sized teams, providing up to 50 host licenses, 5 GB of file sharing storage, and unlimited integrations all for $17.95 per host per month.

For optimal storage and premium support for larger teams, you can’t go wrong with the Business Plan. One hundred host licenses, 10 GB of file sharing storage, and interactive whiteboarding are just a few features that come with this option, costing you $26.95 per host per month.

Finally, Enterprise offers flexible subscription plans best for larger meetings, events, training, and support. Users can enjoy unlimited messaging and file sharing, end-to-end encryption, and administrative controls like single sign-on and organization analytics.

Pricing Plans:

  • Starter Plan: $13.50 per host/month (annually)
  • Plus: $17.95 per host/month (annually)
  • Business: $26.95 per host/month (annually)
  • Enterprise: Requires Quote

Compare Features, Security, and Pricing for Teams vs. Cisco Webex

Microsoft Teams vs. Cisco Webex: What does the Future Hold?

As we’ve demonstrated, both tools have a lot to offer and remain at the forefront of innovating and improving the current state of remote work. In the months and years to come, Cisco and Microsoft will stay head-to-head in the race for the most popular collaboration platform.

There’s no doubt that each tool offers excellent team collaboration applications that can be an asset to any business, regardless of size or industry. Both are built and maintained by world-leading developers and provide an intense levelof reliability, security, and features.

But in the battle of Microsoft Teams vs. Cisco Webex, who will emerge victoriously? When it comes time to choose, your decision ultimately boils down to which factor(s) matter(s) most to your team. Going with Microsoft Teams is a no-brainer for organizations that are already utilizing Office365 and its related software. If your company places a strong emphasis on meetings, conferences, and visual collaboration, your workforce might prefer Cisco Webex.

With NextPlane, You can Connect. Any Team. Any Platform

Our recent survey shows 79% of companies are operating in a mixed collaboration environment, which can include legacy UC platforms such as Microsoft Skype for Business and Cisco Jabber.

NextPlane enables mixedcollaboration environments to deliver the same seamless functionality as email; users can send messages, share presence status, participate in channels, or share files, without leaving their preferred clients.

By using NextPlane, companies with mixed environments, such as IBM, Merck, Nokia, and others, have reduced their total cost of ownership and administrative burden by 50%.

Webex meeting vs microsoft teams

Webex Teams And Webex Meetings

This video shows users on Microsoft Teams and Cisco Webex Teams communicating while the two platforms can share the same domain.